Midwest IT Support LLC – Midwest IT Support LLC

SMS Terms of Service

Effective Date: June 26, 2025

By opting into or using the Midwest IT Support LLC SMS messaging service (“SMS Service”), you agree to these Terms of Service.

1. SMS Consent and Privacy:

By providing your mobile number, you agree to receive text messages from Midwest IT Support LLC. The phone numbers obtained as part of the SMS consent process will not be shared or sold to third parties for marketing purposes. Your privacy is important to us. For more details on how we collect, use, and protect your data, please refer to our full Privacy Policy at https://mwit1.com/privacy-policy.

2. Types of SMS Communications from Midwest IT Support LLC:

If you have consented to receive text messages from Midwest IT Support LLC, you may receive messages related to the following specific services:

Customer Care: Updates regarding your support tickets, service appointments, or inquiries.
Account Notifications: Information about your Midwest IT Support LLC account, such as billing reminders or service changes.
Two-Factor Authentication (2FA): Security codes to verify your identity.
Marketing & Promotional Alerts: Special offers, new service announcements, and general news from Midwest IT Support LLC.
System Alerts and Notifications: Important operational messages regarding your IT services or system status.

Example Message: “Midwest IT Support: Your ticket #1234 is being reviewed. We’ll update you shortly. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency:

Message frequency from Midwest IT Support LLC may vary depending on your interactions and the types of communications you’ve opted into. For example, you may receive up to 5 messages per week for customer care updates and occasional marketing alerts.

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply to any messages sent to you from Midwest IT Support LLC and to us from you, depending on your mobile carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Midwest IT Support LLC is not responsible for any charges from your mobile carrier.

5. Opt-In Method:

You may opt-in to receive SMS messages from Midwest IT Support LLC in the following ways:

By checking the SMS consent box and providing your mobile number on our paper or electronic agreement forms.
[If applicable, add any other explicit opt-in methods, e.g., “By texting a keyword (e.g., ‘SUPPORT’) to our designated short code/number [Your SMS Number].”]

By opting in, you confirm that you are the account holder or have the account holder’s permission to opt into this SMS Service.

6. Opt-Out Method:

You can opt out of receiving SMS messages from Midwest IT Support LLC at any time. To do so, simply reply “STOP” to any SMS message you receive from us. You will receive one final SMS message confirming your opt-out. After this, you will no longer receive SMS messages from Midwest IT Support LLC unless you explicitly opt-in again. Alternatively, you can contact us directly to request removal from our messaging list by emailing support@mwit1.com.

7. Help and Support:

If you are experiencing any issues with the Midwest IT Support LLC SMS messaging service, you can reply with the keyword “HELP” to any SMS message you receive. Or, you can get help directly from us by emailing support@mwit1.com or visiting our website at https://mwit1.com.

8. Standard Messaging Disclosures:

Midwest IT Support LLC: Message and data rates may apply.
You can opt out at any time by texting “STOP” to [Your SMS Number, if applicable, otherwise remove number reference].
For assistance, text “HELP” or visit our Privacy Policy at https://mwit1.com/privacy-policy and these SMS Terms of Service at https://mwit1.com/SMS-TermsOfService.
Message frequency may vary.
Carriers are not liable for delayed or undelivered messages.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.